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SHIPPING POLICY

​​Personalised balloons

Please note that we are currently unable to offer delivery of any of our personalised balloons via courier or post. We may be able to offer delivery within Bristol and Gloucester where we are based, but this will need to be agreed before an order is placed, and will result in a delivery charge for the customer*.

​​Hire items

Delivery of smaller higher items is subject to the above delivery policy for personalised balloons. For larger Higer items, a delivery

 

CollectionYour air balloon will be ready for collection 24 hours before the date required.

Collection times will be arranged within 24 hours of the collection date. Once collected, we cannot take responsibility for your order, please ensure that you check your order before leaving our premises.

 

Please take the time to read the after care card provided with your balloons  as this contains important information for looking after your balloons. 

RETURN & EXCHANGE POLICY

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